Every once in a while, someone goes above and beyond. For me, there have been moments—across different industries and stages of life—where people didn’t just meet expectations, they exceeded them. Those experiences stay with you. They guide you. Honestly, they become a benchmark for how you try to show up every single day. It doesn’t always happen in real estate or sales, but it absolutely influences how I approach my work. In some of those standout moments, I’ve even joked with the person delivering the experience, asking if they were looking for a career change. That’s how impactful it was. After 21 years in sales, I’ve learned something simple but powerful: "We can can always do more. The real question is whether we choose to."